- Products marked as FOB do not qualify for free shipping
- Customer pays 100% of shipping cost on FOB items. (FOB items are usually products that are overweight or oversized.)
- Free shipping offer applies to Continental US only. AK, HI and Canada residents, please call for shipping quotes.
- If your order total is more than $75, and there are both FOB and non-FOB items on the order, Kencove pays the shipping on the items NOT marked "FOB".
- If a truck shipment is lower cost (and you can unload a truck), we pay the portion of the truck shipment cost that is non-FOB.
All shipment charges, additional handling charges and service options are now given to you prior to checkout. You get truck rates on large orders as well as various UPS shipment options. If you decide the shipping cost is not feasible, you may contact the Sales Department to verify the quote or to check other shipping options. (1-800-536-2683)
"FOB" indicates you would pay all the shipping on those items. (We pay for UPS Ground shipping on the portion of your order that is not marked FOB (when available). If a truck shipment is lower cost and you can unload a truck, we pay the portion of the truck shipment cost that is non-FOB)
Service charges:
- $9.00 for COD (customer pays the COD fee on orders under $400)
- $5.00 for Address Corrections
- $4.50 for Call tag
- $12.50 Saturday Delivery charge (pickup or delivery)
- $5.00 for non-boxed items
Kencove now boxes some things which were not normally boxed so the $5.00 UPS non-box charge is saved. Kencove charges $3.00 for the box.
The billable weight for each oversize 1 package is 30 pounds.
The billable weight for each oversize 2 package is 70 pounds.
The billable weight for each oversize 3 package is 90 pounds.
Plus $40 large package charge.
UPS residential delivery rates are charged for all UPS shipments (for which the customer would normally pay shipping - like FOB items). UPS makes it too hard for us to know when a lower rate is used until after it has been delivered.
Non-FOB orders under $75 pay actual shipping cost.
$30.00 Returned Check Fee
10% re-stocking fee applied to returned products.
Sales Tax is charged in PA, OH, IN, and KY.
Signed forms are
needed to show tax exempt status. (Resources)
Your order will be shipped from the nearest location where possible. If you would like directions to the location nearest you to pick up your order please see Directions. It is a good idea to call ahead and make sure you order is ready and the office open. Use the number above to talk to a service representative.
UPS From Blairsville, PA: (Fed Ex Map)
UPS From Earl Park, IN: (Fed Ex Map)
Current shipping rates are available. The web site makes the best calculation possible. Usually the estimate is higher than the actual cost of the FOB items. To check the actual cost of the shipping on your order use the toll-free number at the top of the page. |