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Privacy Policy

Our Commitment to Privacy

Kencove Farm Fence, Inc is committed to the preservation of your privacy. To that end, Kencove Farm Fence, Inc complies with standards for privacy protection in the United States.

Information Collection and Use
Kencove Farm Fence, Inc is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Kencove Farm Fence, Inc collects personal information from our customers only through password-enabled or secure interface access points.

The types of information we collect from our customers may include: name, company, address, phone numbers, fax numbers, e-mail addresses, shipment types supported, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, credit card or bank account information, and items purchased.

This information is used for billing, shipping estimates, and to provide service to our customers. We may also study this information to determine our customer's needs and whether other services should be offered to you and other customers.

Registration
In order to use our services, a potential customer must first complete the appropriate registration form. During registration the customer is required to give their contact information (such as name and e-mail address). This information is used to contact the customer about the services which they have purchased, or about which they have contacted us. Potential customers may also provide information about the types of livestock and services needed in order to provide excellent customer service. The company newsletter is offered during registration and may be terminated at any time.

Purchases
In order to make payment to Kencove Farm Fence, Inc, a customer must provide contact information (such as name and shipping address) and financial information (such as credit card number, verification number, expiration date). This information is used for billing purposes and to process payments. If we have trouble processing an order, this contact information is used to contact the customer.

Log Files
We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing. We also log search requests in order to improve our service.

Cookies
Kencove Farm Fence uses cookies (small data files that are written to your computer and identify your browser) to recognize you each time you visit our website. A cookie cannot read data from your hard drive. Cookies allow us to track usage of the site and improve the quality of our service by storing preferences and tracking trends. This information is not personally identifiable and is used to improve site functionality and offerings.

We may employ the services of a third party agent to analyze statistical and aggregate data about our site content and visitors. Pixel tags (images that are embedded into a web page to document traffic and site analytics without collecting any personal information) may be used on the website and emails. We may also use DoubleClick remarketing pixel which can be deactivated at any time from here: https://www.google.it/settings/ads/onweb#display_optout. We use cookies for our Google Adwords Remarketing Program. You can deactivate the use of these cookies visiting this page: https://www.google.it/ads/preferences.

These third parties may use cookies and/or pixel tags in providing their services. While these third party cookies are not tied to your personal information, Kencove Farm Fence does not have access to these cookies and cannot be responsible for them. We may also use third party vendor cookies to serve ads based on your prior visit to our website. This feature uses the Teracent cookie. You can view the Teracent Privacy Policy here: http://www.teracent.com/about-us/privacy-policy/ and may opt-out at any time: http://www.teracent.com/about-us/opt-out. You may also opt out of a third party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Sharing
We do not share your data with others except as necessary to process payments, provide services, or in response to court-issued subpoenas or search warrants.

Links
This Web site contains links to other sites. Please be aware that Kencove Farm Fence, Inc is not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every Web site that collect personally identifiable information. This privacy statement applies solely to information collected by www.fence-electric.com and www.kencove.com for Kencove Farm Fence, Inc.

Surveys, Marketing, & Contests
From time-to-time our site requests information from customers or site visitors via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested of participants may include contact information (such as name and shipping address) and demographic information (such as zip code and age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may also provide marketing materials and information about our services along with your invoice for services rendered.

Security
This Web site takes every precaution to protect our customers' information. When you submit sensitive information via the Web site, your information is protected both online and offline.

When our registration forms ask you to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and protected. Our private key is not stored on the server anywhere for the highest level of security possible.

All of our customers' information, not just the sensitive information mentioned above, is restricted to our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on customer privacy, and what they can do to ensure our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment and on our private server.

In the event a customer forgets their password, they must provide personal information to authenticate themselves and obtain the password. Additionally, customers can access their own personal data by authenticating themselves. They may access their accounts to change their credit card numbers, but cannot obtain the old credit card information when doing so.

If you have any questions about the security at our Web site, you may send an e-mail to dkendall@kencove.com.

Supplementation of Information
In order for this Web site to properly fulfill its obligation to our customers, it may be necessary for us to supplement the information we receive with information from third-party sources.

Site and Service Updates
We deliver several types of service announcement updates to our customers. Although most are voluntary, we may in some cases need to deliver an important service announcement to all customers without exemption.

Protection/Preservation of Data
All customer data is periodically backed up electronically, and the backups are stored off-site in a secure location.

Correcting/Updating Personal Information
If a customer's personally identifiable information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct (Login at https://www.kencove.com/fence/myaccount.php), update or remove that customer's personal data in our records. In most cases, this can be achieved through the Online Order System. Otherwise, please contact us at dkendall@kencove.com.

Opt Out & Modifications
By default, customers do not receive any voluntary system updates, such as the newsletter or system notices. Any customer who voluntarily receives these updates may unsubscribe at any time (http://www.kencove.com/mail). Customers may not opt out of receiving order notifications as it is our method of confirming the order is correct.

Notification of Changes
If we change our privacy policy, we will post the changes on this page so that our customers will always be aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner substantially different from that stated at the time it was collected, we will notify affected customers. Any such affected customer will have a choice as to whether or not we may use their information in the proposed manner.

Should you have other questions or concerns about these privacy policies, please contact us at dkendall@kencove.com.

Kencove Farm Fence's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, these policies and procedures are subject to change.